Based in
Scottsdale AZ
Desert Forge IT runs managed IT, helpdesk, and encrypted backups for small and mid-sized businesses across Scottsdale and the Phoenix metro. Flat monthly pricing. No ticket queue. You talk to the engineer doing the work.
Everything below is in the monthly rate. Projects outside it are quoted before anything begins.
Most IT providers ask you to take competence on trust. Ours is published.
Network, security and developer utilities we built and gave away. Working software, open to anyone, no signup. Open the toolbox →
Step-by-step writing on backups, reverse proxies, VPNs and server hardening — the same procedures we run for clients. Read the guides →
All of it runs on the infrastructure we manage for customers. If it were fragile, it would be visibly broken.
Four steps, and you can stop after the second at no cost.
Twenty minutes on what you run, what breaks, and what it costs you when it does.
What you have, what is at risk, and what we would change — in plain language, yours to keep whether or not you hire us.
One monthly number, scoped to your actual environment. No onboarding fee.
Monitoring and backups first, because those protect you immediately. Documentation follows within the first month.
Desert Forge IT is based in Scottsdale and works on site across the east and central Valley — Scottsdale, Paradise Valley, Tempe, Mesa, Chandler, Gilbert, Fountain Hills and central Phoenix. Remote support covers anywhere in Arizona. If you are outside that area and the work is mostly remote, ask anyway.
Yes. Most issues get solved remotely within minutes, but Scottsdale, Paradise Valley, Tempe and central Phoenix are a short drive, so anything physical - a failed switch, a new workstation build, a server move - gets handled in person at no extra call-out charge inside that radius.
Two ways that matter day to day. You talk to the engineer who does the work rather than an account manager and a ticket queue, and the monthly price is flat - support hours are not metered, so calling for help never costs you extra.
Pricing is per-user or per-device on a flat monthly rate, quoted after a short call about what you actually run. No onboarding fee, no multi-year lock-in, and the quote is the price. If a project falls outside the monthly scope it is quoted separately before any work starts.
No. Everything runs on standard, open infrastructure, and your data and configuration are yours to take with you. If you leave, you get working documentation and exports rather than a proprietary system you cannot read.
Included. Encrypted off-site backups with version history and point-in-time restores, and restores are tested rather than assumed. An untested backup is a guess, not a backup.
Same business day for standard requests, and immediately for anything that has stopped people working. You get a direct line, not a portal.
Tell us roughly what you run and what is going wrong. You get a reply the same business day.